CPP20218 – Certificate II in Security Operations

CPP20218 – Certificate II in Security Operations

CPP20218 Certificate II in Security Operations is a nationally recognised qualification that reflects the skills and knowledge required to work as a Security Officer, Unarmed Guard or Crowd Controller.

This qualification supports students to develop practical skills in maintaining safety and security by patrolling, protecting or guarding property while unarmed, screening entry, monitoring behaviour, managing crowd control situations and removing persons from premises where required.

Occupational Titles May Include

✔ Security Officer

✔ Unarmed Guard

✔ Crowd Controller

Course Overview

This course is designed for individuals seeking entry into the security industry, including roles in guarding, crowd control, access control, venue security, event security and general security operations.

Security officers may work alone or in a team environment under general supervision. They operate with limited autonomy and judgement to complete routine but variable tasks, with accountability for their own work, learning and workplace conduct.

The qualification may also provide a pathway to further learning and work in security areas such as armed guarding, cash-in-transit, close protection, control room operations and guard dog handling.

Licensing and Regulatory Information

This qualification is intended to align with occupational licensing outcomes for Security Officer – Unarmed Guard and Security Officer – Crowd Controller roles.

Licensing, legislative, regulatory or certification requirements may apply depending on the relevant state or territory. Students should confirm licensing requirements with the appropriate authority in their jurisdiction before enrolment.

Qualification Structure

To achieve this qualification, competency must be demonstrated in:

✔ 14 units of competency

✔ 14 core units

Upon successful completion of the course, you will be provided with a Statement of Attainment for the following units of competency. To achieve this qualification you will be required to complete and demonstrate an understanding of the following unit of competency through written assessments, verbal assessments, and practical display assessments, and case scenarios.

Core Units of Competency

✔ CPPSEC2101 – Apply effective communication skills to maintain security

✔ CPPSEC2102 – Apply legal and procedural requirements to work effectively within a security team

✔ CPPSEC2103 – Apply WHS, emergency response and evacuation procedures to maintain security

✔ CPPSEC2104 – Apply risk assessment to select and carry out response to security risk situations

✔ CPPSEC2105 – Provide quality services to a range of security clients

✔ CPPSEC2106 – Protect self and others using basic defensive techniques

✔ CPPSEC2107 – Patrol premises to monitor property and maintain security

✔ CPPSEC2108 – Screen people, personal effects and items to maintain security

✔ CPPSEC2109 – Monitor and control access and exit of persons and vehicles from premises

✔ CPPSEC2110 – Monitor and control individual and crowd behaviour to maintain security

✔ CPPSEC2111 – Apply security procedures to manage intoxicated persons

✔ CPPSEC2112 – Apply security procedures to remove persons from premises

✔ CPPSEC2113 – Escort and protect persons and valuables

✔ HLTAID011 – Provide First Aid

Job Pathways

✔ Security Officer – Unarmed Guard

✔ Security Officer – Crowd Controller

✔ Event security roles

✔ Licensed venue security roles

✔ Shopping centre and retail loss prevention environments

✔ Site security and access control roles

Pathways to Further Learning

CPP20218 Certificate II in Security Operations may support pathways into further security training and specialised roles, including:

✔ Armed Guarding

✔ Cash-in-Transit

✔ Close Protection

✔ Control Room Operations

✔ Guard Dog Handling

✔ Higher-level security operations or security management qualifications

Discuss CPP20218 Training with NSTA™

NSTA Pty Ltd RTO 32292 delivers nationally recognised security training designed to support practical capability, licensing pathways, workplace readiness and entry-level security industry skills.

Contact NSTA

Looking for Security Training in Victoria or Queensland?

NSTA™ delivers security training through selected training locations across Australia. Students looking for local course availability may also explore:

✔ NSTA Central™ – Security Training in Melbourne, Victoria

✔ NSTA Hillcrest™ – Security Training in Hillcrest, Queensland

Course availability, delivery schedules and enrolment options may vary by location. Students should contact the relevant NSTA™ training location to confirm current course details.